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Many a times, employees express that their supervisors are not so approachable and that they feel hesitant to go & talk to them on matters – critical or trivial. Employees may feel a sense of distance or alienation because of a number of reasons. And this effectively closes down an important channel of communication – a channel that is important to keep one’s ears close to the ground, to generate breakthroughs and ideas.

Here are some of simple things that managers could do to enhance their approachability:

• The First Minute: When an employee approaches you, make sure that you are forthcoming in the first 1 minute of every such interaction. Make sure that your people are made comfortable, so that they can accomplish what they came to you for.

• Listen: As simple as it gets – two ears, one mouth – so listen more than you speak! Don’t interrupt. Ask clarifying questions. Para-phrase what was said to signal your interest and understanding.

• Share: People don’t relate to a mystery. People don’t relate to robots. And, people don’t relate to machines. Reveal your personal side to your employees and see how they open up!

• Personalize: Try to forge common ground and connections by connecting with your employees at a personal level. How difficult is to put a few birthday reminders on your calendar? How difficult is to carry a conversation about a sport or hobby that a person enjoys? Find things to talk about that are not strictly related to work.

• Watch Your Non-Verbals: It’s importance cannot be over-emphasized. And, sadly, so many of us fall in this trap. Don’t have that “I’m busy” look when someone approaches you. Speak at the right pace. Relax. Nod when the other person is talking. Maintain eye contact. And, please don’t fiddle.

• Ask: Use the power of questions to your advantage. In meetings & interactions, don’t just focus on informational statements or conclusions – ask “what if” “what do you think” “what else can we do” etc. Encouraging feedback from employees will make them feel more comfortable in approaching you.

Approachability can potentially have a rub-off effect on a number of positive outcomes, including motivation and engagement. What else do you think we can do to make managers more approachable?