Tagged with India

Career Opportunities for NRIs in India: Challenges

Aseem Juneja from Ten Yards Advisors, a search firm, asked me a couple of questions -

  1. A lot of NRI’s (Non-Resident Indians or Indians living abroad) are looking to return to India due to a combination of better opportunities, visa problems, aging parents etc. However most of them find it difficult to land a job. What advice would you give them in their endeavour to come back to India?
  2. What advice would you give to expatriates looking for career opportunities in India?

I must confess that I am no expert when it comes to these issues and there are much-more experienced people on this subject. Nevertheless, I tried to reach out to my network and am attempting to answer Aseem’s questions.

This slightly dated article that appeared in The Economic Times points to the fact that the demand for senior roles is being driven by industries such as IT, Pharma, Financial Services, Retail, KPOs etc. The article also mentions that “living and working in India is no cakewalk. It poses diverse challenges that require a degree of adjustment and realignment, which NRIs often under estimate.”

Gurprriet Singh, a senior HR leader based in Mumbai, shared his thoughts with me.

At work, the largest challenge is work-culture. Returning Indians need to be aware of this. Very often they come back with so many “dreams of the good old times” they forget that those good times had a lot of pain as well. Cultural adjustment, inequality in the workplace, subjectivity in decision-making over objectivity (people or other work decisions) etc. are all challenges in the Indian workplaces. If at all possible, a 3/6 month secondment will give an idea of how things are, and may help you decide whether or not to move.

Money is another issue. The tax structure, the breakup of salary and how much is really net-take-home, what are the benefits – these are all relatively unclear and complex to some. Equally important is to have a clear understanding of costs and expenses. Most returning Indians assume India is a cheap country to live in. Not true. They forget their tastes and lifestyles have changed. India is cheap to live in, if you eat ‘vada-pao’. But, higher tastes require money. Simple example – a good restaurant in Mumbai has the same charges as one in New York. Most returnees miscalculate their costs disastrously.

For expats also, more than anything else, they need to be sensitive and adjusting to the culture. They’re used to delegating. They’re used to managing by exception. That doesn’t work in india. The most successful expats are those who realize that Indian organizations have little or no systems and processes.

Some Indian workplaces are process-averse; they will always do their best to avoid/circumvent process steps. This kind of culture requires the manager to have an eagle-eye on execution at all times and not just on whether execution is happening, but HOW its happening.

Achyut Menon, from Options India, a search firm with a strong focus on returning Indians says “Look at a career in India- just like the options one considered when going abroad for the first time. Don’t expect everything on a platter. Yes, some get dream jobs. Most others have to work their way through levels/movement/responsibilities.”

I also have felt sometimes that Indians residing abroad tend to lose touch with the Indian business environment. If you are looking for opportunities in the country, you need to be fully aware of what’s happening in the country. How is the economy changing? How is the business environment shaping up? What are the business drivers in your industry? And so on.

Overall, an “India mindset” is required to get an entry and thrive in one of the world’s fastest growing major economies. One needs to remember that you are competing with a very large pool of people for the same jobs.

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Dismal State of The Indian Tourism Sector

I came across a few numbers browsing through stuff on the internet. And, I was quite shocked to see something. This is to do with the state of the Indian tourism industry. While some of these data are from different timeframes, they intuitively make sense.

As per this article in The Economic Times, India received a total of about 5 million tourists from abroad. Contrast this to the tiny island-nation of Singapore – it got over 10 million tourists in 2007 alone! I mean India is hundred times bigger than Singapore and has far too many  attractions and things to see & do. The culture is rich, there are great food choices, there are the hills and the plains and the beaches and the backwaters. But, the numbers fall very short of expectations. It may be just inadequate marketing. Or it can be bad perceptions about the tourism & general infrasructure in the country. Or it can even be poor word-of-mouth from tourists who had a not-so-pleasant experience. Whatever is the case, there is an urgent need to come up with a holistic approach to tap this important revenue stream.

What do you think are the top reasons for the below par performance of the Indian tourism sector?

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2008 Round-up: Most Popular Posts

Wow! Was that 2008 that just zipped past me!! Time flies. 

It has been an eventful year for me. I got promoted. I left my job at Gallup India. I got married. Yay! I had a wonderful vacation in Thailand. Yay, Yay!! I joined Towers Perrin in Sing a pore. I went about Singapore. And so on.

Meanwhile, a lot of posts on this blog got quite popular. And, I thought it will be a good idea to do a quick round-up of the various things I wrote about in 2008.

And, if you think, I have bored you enough with this serious stuff, go straight to my alternate blog at Tumblr to enjoy some really cool pictures, videos, quotes and fun stuff. Or meet the shutter-bug in me at Flickr. Or, just head straight to my FriendFeed page to get a snapshot of all my online activity and networks

Here’s to a peaceful and fulfilling 2009. Cheers!



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Gibberish Talk: Mumbai Burns and So Does My Soul

I have not stayed in Mumbai during my life. I have been there quite a few times for work and family commitments. In fact, I have never stayed in any one city for more than 7 years. I have lived parts of my life in Kolkata, Nepal, Ranikhet, Noida, New Delhi, Bangalore and now, Singapore. A rolling stone gathers no moss, one would say, and I have no special affinity for any one city. Sure. But, beyond cities, its the sheer tragedy that humanity faces is what hurts me the most. Whether it is Mumbai, Delhi, Bangalore, Ahmedabad, Kabul, Baghdad or Jaipur that is attacked, ultimately it all leads to tragic losses for so many of us. Mumbai, surely, has a resilient soul. It will bounce back, but sometimes, I just feel that we are just “indifferent”, not resilient. Whatever I have seen in the last few years has affected me a lot. I see a dramatic change in the way my mind has been conditioned, re-conditioned and again re-conditioned over the years. Thankfully, neither I nor any of my loved ones were directly affected in the chaos that has affected so many innocent people in so many places. But, time and again, I feel that my soul has been shot at and torn apart by grenades and bombs. Time and again, I feel an absolute sense of insecurity and disgust. 

Mumbai Burns

Today, I live in Singapore, which has a reputation for its safety record. I know that I have nothing to worry about. But, sometimes, it all makes me feel very guilty. Guilty about not being there with my countrymen, guilty about not able to do anything about the problem, guilty about being a mere bystander on the sidelines. But, at the same time, I feel very proud of the people in the thick of it – our security forces personnel who risk everything for us, brave mediamen who bring all the stories to the masses, common men and women who are there to lend a helping hand to people they barely know and a brave new generation of bloggers, photographers, twitterers and other social media activists. Hats off to them!

The scars are deep. Profound. Sometimes I wonder, on my next trip back home, will I need to stay holed up in the safe environs of my house? Will I be able to go out, without fear, for a nature walk in Bangalore or to my favourite eating places in Kolkata or just to see my dad in his clinic in Nepal? I want to and I will. Perhaps, it is easy to bomb humans than it is to mutilate the human spirit. They simply cannot. No matter how many of us they shoot down, they can’t take away our small joys. Our future. Our hopes. Our dreams. For a better, brighter and safer tomorrow.



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The Economics of Incentives

As per economics, an incentive is any factor that provides a motive for a particular course of action. It is simply a means to encourage people to do more of good things and less of bad things. Incentives can be remunerative, moral, coercive, social etc.

I have recently been reflecting on how different countries digest incentives or disincentives. India, of course, has a law or rule (on paper), for just about everything. There are penalties for smoking in trains/airports, fine for jumping a traffic signal, underage driving etc. More often than not, we feel that these rules are not implemented properly. The other side of this is that citizens do not adhere to these rules. The simple explanation is that of inadequate incentives/disincentives. Fine for caught smoking in a train – Rs.100 (who cares!). Fine for jumping a signal – maybe Rs.50….and so on. Low value of penalties coupled with weak implementation – leads to very low probability of an average citizen feeling encouraged to adhere to the law.

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Move on to Singapore & Dubai, and you find very high disincentives attached with the ‘wrong’ things. Smoking inside an MRT station – fine S$20000!! Jumping a signal in Dubai – something like AED 2000! You make the disincentive so penalizing that an average citizen doesn’t break the rules + put in healthy levels of implementation.

 Let’s go West for a change and you find that the USA, where most incentives/disincentives of these kinds have become moral incentives. Smoking in a prohibited area, jumping a traffic signal etc. have moral connotations (atleast in the sane hours of the day!). On a recent trip, I didn’t see sign-boards informing people about the penalties associated with such an act; instead the sign-board just said – no smoking. Cross-roads had surveillance cameras, but nothing to inform people about the rules. It appears that punitive incentives have been internalized to a large extent in that country.   

So, these countries represent the continuum through which incentives are designed, implemented, redesigned, re-implemented and finally yield the desired outcomes.



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