Aligning the Customer and Employee Value Proposition

Many companies are working hard to create a world-class customer experience and employee experience i.e. ensuring that they offer a compelling, clear value proposition for its customers and employees. At the same time, it is also critical to make sure that these two value propositions themselves are in alignment. For instance, if the customer value…

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Key Analytical Skills for HR Professionals

HR organisations in several companies seem to be getting better at collecting data from multiple sources – HRIS data, financial metrics, people metrics, performance metrics etc. However, still, top-notch data analysis remains under the domain of a few specialists. I just come across a few HR professionals who can readily grasp the technical details of…

Inflation in Job Titles

Have you felt over-whelmed by the different types of job titles being thrown around in a company or the job market? I certainly have and have always felt that it is a lot to do with “dressing” up things. The Economist carries this interesting article about inflation in job titles. When it comes to job…