Strategy At Work: Vital’s Workplace Transformation (Case Study)

Over the years, I have had the opportunity to work with Vital – the Singapore Government’s shared services provider. Together, the Vital and Towers Watson team have been able to effect incredible cultural transformation and workplace effectiveness in a fairly short amount of time.

A short case-study is now featured on the Towers Watson website. It’s a part of an online magazine called “Strategy at Work”. Here is a link to the case-study: http://towerswatson.com/newsletters/strategy-at-work/8134For those who love details, check out the detailed PDF article, which outlines Vital’s “Tribe-based” approach.

Vital is a remarkable story of leadership-driven engagement, the power of communities and an openness to new perspectives on managing the workplace. I hope you enjoy reading the article. If you have had similar stories, do share with me.

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4 thoughts on “Strategy At Work: Vital’s Workplace Transformation (Case Study)

    • Thanks Joachim! Yes, they had great success with the 12 tribes. It resonated a lot with the employees and gradually they took great ownership of the mission and activities of the tribes.

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