Having done extensive workforce research work for clients over the last decade or so, many a times I have been asked about adapting the Net Promoter Score methodology to employee surveys. It is an interesting question, which deserves thoughtful consideration. So, when Foo Chek Wee, a smart HR professional from Singapore and HR blogger, asked me to write a guest post summarizing my views on Employee Net Promoter Score, I was happy to do so.
From covering key advantages of simplicity to disadvantages like statistical validity, the post should hopefully help you make better decisions when it comes to surveying your workforce. Read on here to find out more and share your views.